Partners
Three Rivers Housing Association
Established in 1971, we have built a reputation for developing good quality homes for people to rent at affordable rates in the North-East of England. The housing group currently have almost 3000 properties in both rural and town areas to suit people with different needs.

Three Rivers has become a leading housing provider in the North East of England over the years.

Whilst continuing to build on its strengths, Three Rivers Housing Association’s activities have recently grown more diverse and innovative. The future will mean building on and developing even more innovative approaches to the delivery what matters most to its customers, partners and other stakeholders.

To achieve excellence, Three Rivers Housing Association is driven by a desire to continually deliver and improve all the time, to be innovative and flexible, and be socially and environmentally responsible.

Three Rivers Housing Association’s aim is to delight its customers, and it is equally committed to respecting and supporting its staff and rewarding excellence.

www.threerivershousing.co.uk


Tees Valley Housing
Tees Valley Housing was formed when it joined in partnership with Erimus Housing in 2008.

Previously, the company was known as Tees Valley Housing Group, which was established in 1999 from Tees Valley Housing Association, itself formed in 1996 from a merger of Phoenix and Cleveland and Teesside Housing Associations. 

Tees Valley Housing owns and manages more than 4,000 homes from North Tyneside in the north to York in the south.

The organisation is recognised for its development expertise, delivering an average of 185 new homes a year, as well as its experience in supported housing for young people, and community-led and black and minority ethnic housing.

www.teesvalley.org


Two Castles Housing Association
For almost forty years, Two Castles Housing Association has been providing and managing high quality, affordable homes. Its approach to partnership has been instrumental in its continuing success in delivering better homes for more people in the communities that most need it.

Diversity is its strength – in terms of the types of homes on offer, number of locations and the range of projects. Two Castles Housing Association provides and manages hundreds of homes in both rural and urban communities, which are located in twenty local authority areas across the North West and North East.

Two Castles Housing Association’s rural expertise is second to none, providing housing for people in areas of high demand, as well as low demand, and considerable experience of dealing with the special problems of developing in National Parks and conservation areas. Many of its projects have involved converting and refurbishing listed buildings.

Whether developing new build houses or bringing derelict buildings back to life, Two Castles Housing Association is committed to supporting the regeneration and sustainability of villages, towns and cities across the North.

www.twocastles.org.uk


Coast & Country Housing

Established in 2001, Coast & Country took over the ownership and management of homes from Redcar and Cleveland Borough Council as part of a large-scale stock transfer in July 2002.

As the largest RSL in Redcar and Cleveland, we own and manage a total of 10,057 homes, as at 31 March 2011, including 29 shared-ownership properties.

The company is a 'not for profit' local housing company limited by guarantee. We are a registered social landlord (RSL) and are regulated by the Tenant Services Authority. The TSA launched a range of six standards in 2010 that it expects housing providers to meet. The standards cover:

• tenant involvement and empowerment
• home
• tenancy
• neighbourhood and community
• value for money
• governance

In December 2007 we launched our Home Ownership brand – Times4.

Through our Times4 brand we will provide high quality, affordable properties available with a range of purchase options from shared ownership, shared equity to outright purchase.

Our properties and estates are located in a diverse range of urban estates, seaside resorts and rural villages. We believe that working together with local communities to find local solutions is a key factor in building and sustaining communities. .

The wide range of skills, land and labour available on our doorstep is matched only by the scope of our Regeneration and Development plans outlined in Passionate About Our Place – A Strategy for Regeneration & Development.

Delivering high quality homes we will contribute to the prosperity, wider regeneration and sustainability of the communities within the immediate region and beyond. We aim to ensure that our regeneration work will have a positive impact on people’s lives, achieving a careful balance of new homes for sale and for rent creating the kind of neighbourhoods that will flourish well into the future.

Housing Hartlepool
Housing Hartlepool is Hartlepool’s largest and newest registered social landlord.  It was set up in March 2004 to take over the ownership and management of the Council’s rented housing stock following a positive ballot by tenants.   The company moved into its new headquarters at Greenbank in the Stranton area of Hartlepool in December 2004.

Housing Hartlepool is a not-for profit Registered Social Landlord (RSL). The company is registered with the Housing Corporation, which is the statutory body responsible for regulating and supervising social landlords. The company is regularly inspected to ensure that it provides effective and efficient services and that it is governed in an open, honest and accountable way.  In addition to this, Housing Hartlepool is also a Registered Charity and has to abide by the rules of the Charities Trust.

We manage over 7200 properties in Hartlepool and the surrounding villages.  These range from five bedroom family houses to flats for single people.  In addition, we have a wide range of bungalows and sheltered housing complexes for the elderly.  In addition to our housing stock we have garages and shops available to rent in various locations throughout the town.

Our housing service is provided from 8 neighbourhood based offices.

www.housinghartlepool.org.uk

Sedgefield Borough Housing
sbh was established on 30 March 2009 following a stock transfer from Sedgefield Borough Council. We are a Housing Association, a charitable industrial provident society and a registered provider with the Tenant Services Authority. We currently own in excess of 8,500 properties, 2,700 garages, and 60 commercial properties as well as areas of land, making us the single largest registered provider of social housing in the Durham area.

We have a gross rental income of £26.6m, average weekly rents are £57.31, the average weekly cost of management and overheads is £23 per home and the average weekly cost of maintenance per home is £20. The remainder is used to invest in property improvements.

In addition to providing homes, we also have a contribution to make in improving lives, neighbourhoods and communities and we recognise we cannot do this in isolation.

Since transferring on 30 March 2009, our first year has been both exciting and challenging. During this period we have begun to build firm foundations, aligned to our mission, clarifying our vision and strategic objectives for 2010 and beyond.

During this foundation building period, recognising the importance of involvement and empowerment, we have increasingly worked together with customers, stakeholders and partners to develop the strategic direction of the Association. We have achieved a great deal in a short period of time and have already established an emerging track record of delivering customer focused services whilst managing change. Importantly, this has been reflected in the early positive feedback we have received from our external regulator, the Tenant Services Authority (TSA).

The promises to tenants which we committed to in the Offer Document prior to transfer are embedded in the commitments made throughout our Corporate Plan

What We Do
OUR GUIDING PRINCIPLES:

Our guiding principles were developed prior to our transfer and reflect our belief that the communities we serve can, and indeed should, be places where people want to live. Our overriding aims are to deliver services that matter, make a difference to the lives of the people we were established to serve, and make us County Durham’s landlord of choice.

Our journey continues...
We have set ourselves ambitious but achievable targets and we will continue to work with our tenants to identify what matters to them and determine what we need to do to truly have the community at heart and make a difference. We will do this by putting arrangements in place that support tenants to be effectively engaged, involved and empowered.

www.sedgefieldboroughhomes.co.uk